How long will it take for my order to arrive?
Typically, we ship your order within two business days from when your
order is placed. During peak seasons (holidays, promotional periods, etc.), please allow an
additional two days.
Depending on your desired shipping method and destination location, delivery takes:
Standard Shipping: 3-5 business days
Express Shipping: 2 business days
Overnight Shipping: 1 business day
-
ALASKA (AK) and HAWAII (HI) destinations are shipped via the
US Postal Service.
- Delivery times are transit time only. Although most orders are
shipped the following day, allow up to 48 hours for order processing.
- An order must be received by 9:00am EST to begin processing the same day for 2nd Day or Overnight delivery.
- No Saturday deliveries. Overnight orders shipped on Friday will arrive on Monday.
Shipping Charges
You have several options for shipping. You can select our Standard Rate, which is based on the dollar total of your purchase to a single address, and goes down as your purchase total goes up. Or you can specify UPS or USPS Priority Mail as your shipping method, with charges calculated based on the total weight of your order and the destination. In some cases, UPS or Priority Mail may charge less than our Standard Rate, and in other cases the Standard Rate will be better. You get to choose the best one for you!
Standard Rate*
Order Total Shipping Cost
$0-35.00 $10.95
$35.01 - 50.00 $9.95
$50.01 - 80.00 $8.95
$80.01 - 100.00 $7.95
$100 + FREE
*For orders shipping to a single address withing the lower 48 states.
Please verify the accuracy of addresses when placing orders (apartment/unit numbers, street names, etc). Any
additional charges billed to Cherry Stop by UPS for an address
correction will be charged to the customer. (UPS currently charges
$11.00 for address corrections or delivery intercepts.) Packages returned due to bad address can be resent at the senders expense.
Free Shipping on Orders over $100
This offer applies only to orders totaling over $100 which are shipping to a single address within the lower 48 states. Orders of frozen cherries do not apply towards the $100 free shipping total, due to the special requirements of shipping frozen cherries.
Order Now, Ship Later
To ensure timely arrival of your package and 100% satisfaction, please
purchase your gift ahead of time and specify an arrival date. Your card
is not charged until just prior to shipping your package.
Do you ship chocolates in warm weather?
Yes. A freezer box must be included with each order containing
chocolates. We use the following guidelines to ensure orders with
chocolate arrive in perfect condition.
- When temperatures are over 75 degrees, orders must arrive within
2 business days. Choose 2nd Day Air as the shipping method for all
orders outside Michigan.
- When temperatures are over 95
degrees, orders must arrive within 1 business day. Choose Next Day Air
as the shipping method for all orders.
- Orders received on Wednesday after 11 am EST will SHIP THE FOLLOWING MONDAY.
Frozen
cherries and cherry pies are shipped in insulated packaging with dry ice. We use the
following guidelines to ensure orders with frozen cherries arrive in
perfect condition.
- Frozen cherries and pies are shipped on Mondays and Tuesdays only.
- All orders must arrive within
2 business days. Choose 2nd Day Air as the shipping method for all
orders outside the 1- or 2-Day zones on the map below.
- During periods of extreme heat (temperatures over 95 degrees), choose Next Day Air to ensure safe arrival.
- Orders received on Tuesday after 12 pm EST will SHIP THE FOLLOWING MONDAY.
How do I track my order?
Once your order has shipped you may:
1. Log into your account and select ‘Order History’ to track your packages.
2. Track your package using the tracking number emailed to you.
Who will deliver my order?
Delivery service will depend on which delivery method is chosen at checkout. UPS and USPS Priority Mail are our two carriers of choice. Shipping of orders for which Standard Rate shipping was chosen will be sent by the best method, at our discretion.
Do I have to be home to receive my order?
No, a signature is not required for delivery of Cherry Stop packages.
When sending a gift, do the prices appear in the paperwork with the gift?
No. We include your gift message and a packing slip with no prices.
Do you ship to international addresses?
Yes. You may place orders online for international delivery. Contact us at 800-286-7209 with any questions.
Recommended Holiday Dates to Remember
We recommend shipping early to ensure arrival of your gift for each holiday.
|
Date
of holiday |
Standard
Ship by: |
2nd Day
Ship by: |
Overnight
Ship by: |
Thanksgiving |
11/22/12 |
11/13/12 |
11/16/12 |
11/19/12 |
Hanukkah |
12/9/12 |
11/29/12 |
12/3/12 |
12/5/12 |
Christmas |
12/25/12 |
12/12/12 |
12/18/12 |
12/19/12 |
New Year's Day |
1/1/13 |
12/21/12 |
12/26/12 |
12/27/12 |
Use the map below to estimate the time in transit (business days) to your shipping destination.
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