How long will it take for my order to arrive?
Typically, we ship your order within two business days from when your
order is placed. During the month of December, please allow an
additional 2 days.
Depending on your desired shipping method and destination location, delivery takes:
Standard Shipping: 3-5 business days
Express Shipping: 2 business days
Overnight Shipping: 1 business day
-
ALASKA (AK) and HAWAII (HI) destinations are shipped via the
US Postal Service.
- Delivery times are transit time only. Although most orders are
shipped the following day, allow up to 48 hours for order processing.
- An order must be received by 9:00am EST to begin processing the same day for 2nd Day or Overnight delivery.
- No Saturday deliveries. Overnight orders shipped on Friday will arrive on Monday.
Shipping Charges
Shipping charges are determined by the total weight of your order and
the destination. Please verify the accuracy of addresses when placing orders (apartment/unit numbers, street names, etc). Any
additional charges billed to Cherry Stop by UPS for an address
correction will be charged to the customer. (UPS currently charges
$11.00 for address corrections or delivery intercepts.)
Free Shipping on Orders over $100
This offer applies only to orders totaling $100+ shipping to a single address. Orders of frozen cherries do not apply towards the $100 free shipping total, due to the special requirements of shipping frozen cherries.
Order Now, Ship Later
To ensure timely arrival of your package and 100% satisfaction, please
purchase your gift ahead of time and specify an arrival date. Your card
is not charged until just prior to shipping your package.
Recommended Holiday Dates to Remember
We recommend shipping early to ensure arrival of your gift for each holiday.
|
Date
of holiday |
Standard
Ship by: |
2nd Day
Ship by: |
Overnight
Ship by: |
Thanksgiving |
11/24/11 |
11/9/11 |
11/18/11 |
11/21/11 |
Hanukkah |
12/21/11 |
12/6/11 |
12/15/11 |
12/16/11 |
Christmas |
12/25/11 |
12/14/11 |
12/20/11 |
12/21/11 |
New Year's Day |
1/1/12 |
12/21/11 |
12/27/11 |
12/28/11 |
How do I track my order?
Once your order has shipped you may:
1. Log into your account and select ‘Order History’ to track your packages.
2. Track your package by the tracking number emailed to you.
Who will deliver my order?
Delivery service will depend on what type of address your order is
shipping to. Delivery to a street address will be delivered by UPS and
delivery to a PO Box, APO, or international address will be delivered
by United States Postal Service (USPS).
Do I have to be home to receive my order?
No. Your package will be left at your door.
When sending a gift, do the prices appear in the paperwork with the gift?
No. We include your gift message and a packing slip with no prices.
Do you ship to international addresses?
Yes. You may place orders online for international delivery. Contact us at 800-286-7209 with any questions.
Do you ship chocolates in warm weather?
Yes. A freezer box must be included with each order containing chocolates. We use the following guidelines to ensure orders with chocolate arrive in perfect condition.
- When temperatures are over 75 degrees, orders must arrive within 2 business days. Choose 2nd Day Air as the shipping method for all orders outside Michigan.
- When temperatures are over 95 degrees, orders must arrive within 1 business day. Choose Next Day Air as the shipping method for all orders.
- Orders received on Wednesday after 11 am EST will SHIP THE FOLLOWING MONDAY.
Frozen cherries are shipped in insulated packaging with dry ice. We use the following guidelines to ensure orders with frozen cherries arrive in perfect condition.
- Frozen cherries are shipped on Mondays and Tuesdays only.
- All orders must arrive within
2 business days. Choose 2nd Day Air as the shipping method for all
orders outside the 1- or 2-Day zones on the map below.
- During periods of extreme heat (temperatures over 95 degrees), choose Next Day Air to ensure safe arrival.
- Orders received on Tuesday after 12 pm EST will SHIP THE FOLLOWING MONDAY.
Use the map below to estimate the time in transit (business days) to your shipping destination.
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